The cold open works for Saturday Night Live, not so much for a nonprofit board meeting. Respecting board members’ time might seem to mean diving straight into business. But is that really the best approach?
Many things fuel nonprofit boards. Most notable, of course, is an individual director’s connection with the mission. Effective, thriving nonprofit organizations are led by board members who are committed partners in their leadership and governance roles. To succeed in this endeavor, board members must trust each other. And, to build trust, they need to know each other.
Based on attending hundreds of board meetings as a consultant and a board member, my observations suggest that board members tend to arrive ‘just in time’ for board meetings that go straight to business. The push to be efficient may diminish board members’ connection to their board buddies and impact their chance to enjoy the camaraderie of the board room. It bypasses acknowledging that everyone is back together to lead the organization.
So, let’s imagine ways to foster trust, collegiality, and a companionable atmosphere:
- Share a Meal: If your board meeting overlaps mealtime, consider sharing a meal, whether supplied by the nonprofit or BYO. (Please don’t get me started about the perils of ‘hangry’ board members.) As board members are nourished, their relationships with each other and the organization are nurtured.
- Start with a Welcome: Begin the meeting by offering a true welcome statement rather than jumping directly into the agenda. It is always appropriate for a board chair to look around the table, make eye contact with board members, and express how good it is to be together again to do the organization’s work.
- Promote Personal Sharing: Go around the table and invite each board member to share a brief personal update. Whether it’s something related to the organization or a recent life event, these small moments build rapport and trust among colleagues.
Ensuring ways to build rapport increases the opportunity to get to know one’s colleagues. It boosts the satisfaction and cordiality that can enrich the board experience. With the sense of friendliness that accompanies teamwork – and a board is a team – nonprofits reduce the risk of alienating some directors. Board members are less likely to distance themselves from the organization when board meetings are framed as welcoming and open, and the members know their colleagues.
At your next board meeting, take a moment to evaluate the feeling and flow. Share ideas to foster trust and connection. A welcoming and open environment benefits both board members and the nonprofit, ensuring everyone feels valued and engaged.