Don’t Make it Sink or Swim: Orienting New Board Members

Does your nonprofit bring on new board members annually as a class rather than randomly throughout the year? If they start together, I commend you for choosing this wise approach. If not, I hope you will consider making a change after reading this.

When we think about it, nonprofit board members have a significant responsibility. Through their leadership, they hold the organization in trust for future generations. Exactly what this means for any organization depends on its life cycle stage and all the factors in play at any given time.

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The Essence of Hiring Right: The Key Role of Values and Personal Qualities

Think about the most successful people in your nonprofit. What do they have in common? Now think about those who didn’t succeed and have left your organization. What caused the disconnect?

While it is natural to concentrate on experience and preparation when interviewing candidates, those hiring may overlook the importance of culture and values. I learned the fundamental significance these play in identifying the ideal candidate in my earlier life as an executive search consultant (before becoming an organizational development consultant with nonprofits). […]

The Goldilocks Approach to Meeting Minutes

Why Minutes Are Worth Doing Well

The first time I was chair of a nonprofit board, I realized how important the role of the secretary was, as well as the value of good minutes. As board chair, being in the moment and fully engaged with what was happening during the board meeting was crucial. The minutes were essential to doing that and knowing what had transpired. Because that board had the good fortune of having a smart and highly capable secretary who took the job seriously, the minutes were thorough and balanced. Reading them after a meeting allowed me to re-live the board meeting and reflect […]

Onboarding a New Nonprofit CEO – Tools and Activities

You have just hired a new senior executive. Congratulations! Now what?

When the search activities conclude, the transition continues, and a well-planned onboarding process is critical. In the best scenario, a transition task force (which might be the search committee) will have contact with the new executive in the period from offer acceptance to the first day on the job. Having a plan for this “in-between” time will make onboarding go more smoothly. It will also permit the transition task force to discuss onboarding with the new executive to learn what they would like included.

Onboarding a new nonprofit executive may seem daunting. Depending on […]

Onboarding a New Nonprofit CEO

Welcome to Your (New) World!

It’s 7:00 p.m. on Saturday. The doorbell rings. You open the door and greet your dinner guests. You say, “So glad to see you! The coat closet is over there (pointing). Make yourselves at home. Just go in the kitchen, I think there’s some wine and some food. You’re smart, I know you’ll figure it out and cook up something. I’m going to run upstairs and take a shower. Back soon.” […]

Resilience in the Time of COVID-19

(written in 2020)

For weeks, we have all been reading emails and website homepage notices outlining actions in response to COVID-19. As a consultant to nonprofits, I am deeply moved by the deliberations and decisions made by my nonprofit clients and other organizations I know. Daily, our clients are meeting human needs in profound ways. Most must push through to attend to their vulnerable clients and take care of their employees at the same time. Others need to pull back for the safety and health of their staff and clients. Nonprofit responses are unique and situational. […]

Why Job Descriptions Are the Keystone of Your Volunteer Program

Volunteers are strategic assets for nonprofits. Some of my clients rely greatly on volunteers to fulfill their missions. In addition to board members and committee members, there are event organizers, fundraisers, service providers, tutors and mentors, crisis/helpline responders, and people who shelve books or staff the waiting rooms of a hospital to let you know your loved one is out of surgery. The list goes on.

To treat your volunteers with the respect they deserve, think strategically about their roles within your organization. Next, create proper job descriptions. […]

New Year Surprises: Are You Ready to Manage Staff Transitions?

A new year often inspires life changes, big or small. Among these are the decision to pursue a new job or career. Because employees at all levels contribute to the fulfillment of your mission, nonprofit leaders need to be tuned into staffing transitions throughout the organization. How a nonprofit executive copes with staff transitions both draws from and contributes to the organizational culture. If handled well, a staff transition can boost an organization’s well-being and capacity, but if handled poorly, morale and service continuity can suffer. […]

Resolve: The Will to Lead

It was not necessarily my intention to mine any further the situation put forth in my blog post, Executive Transition: Cautionary Tale #1 – Settling for Less. I had a completely different topic in mind for this post. However, it turns out that the last lines of the Cautionary Tale #1 are haunting me now. […]

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