When a Team Member Isn’t Acting Like Part of the Team

“People always accommodate the most difficult person in the room.”
Shining City: A Novel, by Tom Rosenstiel

So many mission-driven organizations focus on improving and enriching the lives of individuals and families, enhancing communities, furthering understanding, and much more to make things better. Compassion and the desire to be responsive to needs is important in working with clients. However, when it expands into nonprofit management, manifesting as being slow to address the behaviors of a difficult staff member, it can cause dysfunction in the organization. In this post, I share one such scenario as a cautionary tale. […]

When It’s the Leader’s Turn to Be Reviewed

This post is adapted from a white paper I wrote several years ago. The topic continues to be relevant.

A nonprofit executive director’s performance review is about more than just how well she/he is doing the job. For the chief executive it is about leadership, professional development, sharing accomplishments (personal and organizational), receiving feedback, and goal setting. For the board, the chief executive’s performance evaluation is about leadership, fiduciary responsibility, being a responsible employer, goal setting and achievement, and success – success for the organization and the individual. […]

New Year Surprises: Are You Ready to Manage Staff Transitions?

A new year often inspires life changes, big or small. Among these are the decision to pursue a new job or career. Because employees at all levels contribute to the fulfillment of your mission, nonprofit leaders need to be tuned into staffing transitions throughout the organization. How a nonprofit executive copes with staff transitions both draws from and contributes to the organizational culture. If handled well, a staff transition can boost an organization’s well-being and capacity, but if handled poorly, morale and service continuity can suffer. […]

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