When a Team Member Isn’t Acting Like Part of the Team

“People always accommodate the most difficult person in the room.”
Shining City: A Novel, by Tom Rosenstiel

So many mission-driven organizations focus on improving and enriching the lives of individuals and families, enhancing communities, furthering understanding, and much more to make things better. Compassion and the desire to be responsive to needs are important in working with clients. However, when it expands into nonprofit management, manifesting as being slow to address the behaviors of a difficult staff member, it can cause dysfunction in the organization. In this post, I share one such scenario as a cautionary tale. […]

Are You Leading your Nonprofit with Courage?

Leading a nonprofit is hard work. Internal and external issues arise that demand attention, and the solutions may not be easy. When issues go unattended, they may become so significant that they potentially endanger the organization somehow. But this doesn’t need to be the case. With strong leadership and skillful use of board meeting agendas, nonprofit executives and their boards can have important conversations so they may be proactive and responsive and not caught off guard. […]

When It’s the Leader’s Turn to Be Reviewed

A nonprofit executive director’s performance review is about more than how well they do their job. For the chief executive, it is about leadership, professional development, sharing accomplishments (personal and organizational), receiving feedback, and goal setting. For the board, the chief executive’s performance evaluation is about leadership, fiduciary responsibility, being a responsible employer, goal setting and achievement, and success – success for the organization and the individual. […]

Why It’s Important to Pause

Earlier this fall, an executive coaching client introduced me to the following quote by Existential psychiatrist Viktor E. Frankl, which continues to resonate in my mind:

“Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

[…]

Onboarding a New Nonprofit CEO – Tools and Activities

You have just hired a new senior executive. Congratulations! Now what?

When the search activities conclude, the transition continues, and a well-planned onboarding process is critical. In the best scenario, a transition task force (which might be the search committee) will have contact with the new executive in the period from offer acceptance to the first day on the job. Having a plan for this “in-between” time will make onboarding go more smoothly. It will also permit the transition task force to discuss onboarding with the new executive to learn what they would like included.

Onboarding a new nonprofit executive may seem daunting. Depending on […]

Onboarding a New Nonprofit CEO

Welcome to Your (New) World!

It’s 7:00 p.m. on Saturday. The doorbell rings. You open the door and greet your dinner guests. You say, “So glad to see you! The coat closet is over there (pointing). Make yourselves at home. Just go in the kitchen, I think there’s some wine and some food. You’re smart, I know you’ll figure it out and cook up something. I’m going to run upstairs and take a shower. Back soon.” […]

New Year Surprises: Are You Ready to Manage Staff Transitions?

A new year often inspires life changes, big or small. Among these are the decision to pursue a new job or career. Because employees at all levels contribute to the fulfillment of your mission, nonprofit leaders need to be tuned into staffing transitions throughout the organization. How a nonprofit executive copes with staff transitions both draws from and contributes to the organizational culture. If handled well, a staff transition can boost an organization’s well-being and capacity, but if handled poorly, morale and service continuity can suffer. […]

Resolve: The Will to Lead

It was not necessarily my intention to mine any further the situation put forth in my blog post, Executive Transition: Cautionary Tale #1 – Settling for Less. I had a completely different topic in mind for this post. However, it turns out that the last lines of the Cautionary Tale #1 are haunting me now. […]

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