A Case Against Playing Good Cop, Bad Cop with the Board
Bad news is a fact of life, including organizational life, and it can be difficult to deliver. There are times, for example, when budgets are tight and the staff needs to be cut, is asked to take voluntary furloughs, or must accept delayed paychecks. Or, services or hours of operation need to be cut back.
It can be tempting to blame these unpleasant decisions on the board, since the board may be a mysterious, unseen reality that staff rarely encounter.
But avoid this temptation. Don’t throw your board under the bus when you have to deliver bad or disappointing news to your staff. Own being the executive leader – the good […]