Resilience in the Time of COVID-19

For weeks now, we all have been reading emails and website homepage notices outlining actions in response to COVID-19. As a consultant to nonprofits, I am deeply moved by the deliberations and decisions made by my nonprofit clients and other organizations I know. Daily, our clients are meeting human needs in profound ways. Most must push through to attend to their vulnerable clients and take care of their employees at the same time. Others are faced with the need to pull back for the safety and health of their staff and clients. Nonprofit responses are unique and situational. […]

Ignore Infrastructure at Your Nonprofit’s Peril

The Merriam-Webster Dictionary defines “infrastructure” as: “The underlying foundation or basic framework (as of a system or organization).”

Not particularly alluring.

Programs and services. Working with clients. Effecting change. Now we’re talking. Yet, without effective infrastructure, these are not achievable. […]

Capacity Building Readiness Assessments – A Meaningful Diagnostic

Recently, I attended a condominium board meeting to find out what was going on in our building. The condominium board had hired a consulting firm to assess the common areas in the building to identify ways to maximize space. One of the initial findings was that the bicycle room was not efficiently organized. With some minor changes the bikes could be stored in a smaller footprint, thus freeing up additional storage space in the room, perhaps for stroller storage. And this was only the beginning of new possibilities!

Over the years, I have conducted many assessments for nonprofit organizations. In every instance, the findings have been, in one way or […]

3 Reasons Why the Strategic Planning Process Is as Important as the Plan

If you have ever been involved with your organization’s strategic planning process (and I’m assuming you have), you may have had concerns about the overlay of activity on an already high-tempo organization.

However, there is wisdom to the time commitment required in strategic planning. The process of creating the strategic plan necessitates a deep and extended encounter with the organization’s mission, vision, and goals – as well as meaningful interactions among the stakeholders.

Beginning with my first strategic planning engagement, I knew the process was as important as the resulting plan. Being a process person by nature, what could be better?

How the Process Pays off – an Illustration

Let’s fast-forward through the […]

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